All your Questions answered....
DEPOST INFORMATION & OUR TERMS AND CONDITIONS
A $20 deposit is required per person to secure your booking. This deposit is NON REFUNDABLE.
Your $20 deposit per person secures your booking however if 1 person decides to cancel, their $20 deposit is non refundable on the day or prior to the day and can not be used towards future bookings.
Please use your name as reference when paying into the accounts provided. Once a payment has been recorded a new invoice will be sent to your nominated email address with an updated price.
Half of full payment MUST be paid 30 days prior to the event day. This also is non- refundable. You may choose to pay the remainder on the day in cash or you may also choose to pay this off before the day.
Numbers can not be changed 3 weeks prior to event. You are allowed to add people to your invoice but can not take people off and will be charge the full amount of the invoice.
COVID TERMS AND CONDITIONS
When booking, your deposit will be non refundable. Any other payments towards your booking will be carried forward to a new date when you have chosen one. There is no time limit on this. No money is refundable if postponing.
Will you arrive to our hotel the morning of my wedding?
Yes. We will arrive and give you a call in the lobby. Please make sure free parking is available.
Do I need a Trial?
If you are nervous, or worried about looking like that "cake face", please.. have a trial and we can put you out of you anxiety. Otherwise, we do a lot of weddings with now trials. AND! Only 5STAR reviews!
Is a Trial Compulsory?
If Defiantly not! You are the boss! This wedding is all about what you and your fiancé want. Please don't let anyone change your mind on your decisions.
What does a Trial involve?
This is an enjoyable 1-2 hour session with your bridal hair and makeup artists, who will also be responsible for doing the hair and makeup on your wedding day.
Your appointment begins with an in-depth consultation to determine your desired look for your day. Your hair and makeup artist will chart your wedding makeup and hair, and photographs may be taken to highlight your requests.
We sell a variety of bridal headpieces and diamantes, however it is recommend that you bring your veil to this appointment if you have one.
It is important that you and your bridesmaid’s purchase a lip product (lipstick or gloss). Don’t stress in regards to the perfect colour as we have a wide variety for purchase at your trial, as your lipstick is the only item that you will need to touch up on the wedding day – everything else will last at least 10 hours and even then only a touch up powder may be required!